Oracle / Solaris / EMC Storage Administrator Job in Kenya

Our Client is an IT company currently recruiting a Storage Administrator.

Position Objectives: The principle objective of this assignment is to provide Database Administration in fast-paced environment

Position Responsibilities:

• Provide  primary systems dba support of all Oracle rac & standalone databases and related systems on Solaris SPARC, Solaris x64, AIX and Linux.
• Provide primary application dba support of specific global database applications, performing application releases, app/data patching.
• Lead database development, tuning and optimization expertise to application development and support teams on an ah-hoc or continual basis.
• Contribute towards Architecture, Engineering of Db solutions. Develop, Document and Deploy Standards and Procedures to comply with Audit, Configuration, Industry and Security baselines.
• Maintain complete inventory, config and documentation of deployed systems.
• Engineer high availability Database Systems based on Oracle Server.
• Remediate database security baselines, policies, standard procedures and best practices..

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IT Company Network Engineer Job in Kenya

Our Client is an IT Company is currently recruiting a Network Engineer.

Role and Responsibilities: The Network Engineer will be responsible for management / maintenance of Cisco routers, switches, firewall and VPN.

Some of the areas of responsibility are:

• Manage/ maintain and develop skill on WAN & LAN technologies and protocols.
• Troubleshoot and resolve day to day issues related to Firewall, VPN and the Network.
• Initiate and implement change request, provide RCA, design and develop network diagrams.

Prerequisites: Candidate should be minimum a graduate with 1-3 years of work experience.

Skills Required:

• Experience and skill in Cisco with relevant certification.
• Excellent communications, interpersonal and analytical skills.
• Should have Good attitude and people handling /coordination skills/ability to meet deadlines and work well under pressure.

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IT Company Service Desk Analyst Job in Kenya

Our Client is an IT company currently recruiting a Service Desk Analyst

Key Responsibilities

• Receive incidents and service requests through phone, email or any other medium and log them as tickets in the Incident Management System (LAN Support). To assign the priority to the tickets based on Urgency and Impact of the issue
• Communicate with clients and follow-up on all open and pending tickets. Log issues and escalate tickets to various technical personnel.
• Maintain a very high level of LAN Support Accuracy in terms of call creation and closure.
• Understand the Service level Agreement and execute accordingly in order to Meet or exceed the set Service Level Agreement (SLA) KPIs of Contract Clients
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Transfer (route) incidents to relevant 2nd level of support in order to ensure consistent and timely resolution.
• Provide technical communication to users about quick fixes and products
• Close incidents once resolved in agreement with applicable procedures and validation with end users.

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IT Company Service Centre Engineer Job in Kenya

Our Client is an IT company currently recruiting a Service Centre Engineer.

Duties and Responsibilities.

• Installation and configuration of computer hardware operating systems and applications
• Ability to take staff and/or clients through a series of preventive actions, either face to face or over the telephone to help set up systems or resolve issues
• Provide support, including procedural documentation and relevant reports to the Clients
• Work continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritize and manage many open cases at one time and keeping them up to date
• Low and high end level pc, laptop and printer installation, hardware & software troubleshooting and repairs.
• Analyze and diagnose and resolve problems in real time.
• Courtesy calling existing customers to ensure business stability and Assisting with enquiries and issues affecting their operations.
• Provide real time resolution to escalated customer support inquiries; 

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IT Company Maintenance Services Coordinator Job in Kenya

Our Client is an IT Company currently recruiting a Maintenance Services Coordinator
The Role
 

1. Planning:

• In liaison with the  Services Coordinator, generate monthly preventive maintenance (PM) schedule for contract and non-contract customers.
• Analyze material usage for PM; and in conjunction with the Service Centre Team Leader, generate material requisitions as and when required to ensure that there are no stakeouts for scheduled PMs

2. Communication:

• Contact and negotiate customers for the best PM timeslots for customers in such a way that the exercise does not affect their business and is convenient for  engineers.
• Engage and organize PM engineers  in liaison with the Projects Team and Enterprise teams.

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IT Service Support Engineer Job in Kenya

Our Client is n the IT industry currently recruiting a Service Support Engineer.

Summary: To provide a high quality first line IT support service to the user community within the entire business unit, through an ITIL based Service support function. 

This role will provide the timely resolution of IT related incidents and requests as well as escalation of incidents and requests to 2nd line team.

This role also involves escalation of major incidents status to the management, recurring incidents to the supervisors.

Roles and Responsibilities

Incident Management

• Providing first-line investigation and support.
• Resolving those incidents/service requests they are able to.
• Escalating incidents/service requests that they cannot resolve within agreed timescales to 2nd line support
• Communication to the IS management – keeping them informed of major incident progress.

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Site Supervisors Jobs in Nairobi, Kenya

Position: Site Supervisor

Salary: 30K - 40K gross commensurate with experience

Location: Nairobi

Our client is rapidly growing and is seeking suitable candidates for the following position: Site Supervisors

Qualifications

• BSc Civil / Structural Engineering (ERB registration an asset)
• Min 3yrs experience in a site supervisory position with a credible firm (experience with Light Gauge Steel an asset)
• MS Office proficiency (Word, Excel and Power-point)
• With excellent command of oral and written English and Kiswahili
• Possess business etiquette with a strong work ethic, high level of honesty/integrity, results oriented,
• Ability to deliver under pressure Willingness to travel within Kenya on short notice
• Possession of National ID

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