Customer Relations Executive Kenyan Jobs

Customer service Kenyan Jobs

Vacancy: Customer Relations Executive

Industry: Manufacturing

Location: Nairobi, Nakuru

Our client, Africa’s leading manufacturing company with innovative engineers of world-class brands in Oil, Fuel, Hydraulic and Air Filters, seeks to recruit a Customer Relation Manager.

The ideal candidate will be responsible to manage, oversee and head the overall depot to a professional sales outfit and to maintain and improve company image.

Duties and Responsibilities

• Managing customer inquiries, problems, requests, suggestions and determining appropriate solutions or responses


• Ensuring high levels of customer satisfaction by providing smooth customer service to customers as per agreed service standards


• Negotiating customer claims and initiating billing adjustments in coordination with team leader


• Growing existing customers and identifying potential customers for supply chain and delivery solutions


• Developing new customers from target market and existing customers with business solutions


• Planning and executing regular maintenance and business development visits to customers


• Maintaining and regularly updating customer information


• Understanding and networking all aspects of customers’ business needs


• Working with other business units such as ground operations, cargo operations to ensure proper service delivery to customers

Qualification and Experience

Bachelor Degree in a business related field

Consultancy selling skills

Should possess a valid driving license

Excellent communication skills

A minimum of 2-3 years working experience

Computer Proficiency: MS office Applications (Word, Excel, Power Point &Outlook)

Previous experience in customer management experience will be an added advantage

To apply, send your CV only to applications@flexi-personnel.com before 20th August 2014.

Clearly indicate the position applied for and your minimum salary expectation on the subject line.

HERE ARE LATEST SIMILAR POSTS

1. Customer Service Executive Kenyan Jobs

2. Customer Care Executives – 30-40K Salary

Dont Miss any Job Or Article Subscribe to Career Point Kenya by Email FOR FREE CLICK HERE

The post Customer Relations Executive Kenyan Jobs appeared first on Career Point Kenya.Click on the TITLE link for the original.