The post Fired KCB Bank Teller Gets Reprieve Over Sh 140,000 M-Pesa Fraud appeared first on Career Point Kenya.Click on the link for the original.
By Dorcas Karuana,
As a bank teller/cashier, thousands of money belonging to other people passes by your hands everyday from 8am to around 5.30pm. Money can be very tempting and if one is not very careful, you find yourself involved in fraud cases innocently or intentionally.
Gideon Mvurya Dallu, a former KCB Bank employee found himself fired over Sh 140,000 Mpesa fraud after an agent made a transaction that was allegedly posted twice.
“While working as a teller in the bank’s Taveta branch, something went wrong and on November 29, 2010, he was dismissed on claims of gross misconduct,” reports The Standard.
But what exactly transpired?
According to The Standard, Dallu while working as a teller in the bank’s Taveta branch handed over a mobile phone for M-Pesa transactions to a colleague, Patrick Wambua on Saturday, November 6th 2010.
Later, Wambua gave him the phone to serve an M-Pesa client. He noted the amount, the transaction and posted the withdrawal of that amount to the M-Pesa agent. But when the branch closed at noon, the M-Pesa agent was still among the customers within the banking hall.
And since it is normal for agents to come as many times as they liked if they needed ‘float’ for their businesses, Dallu did not have any reason to raise an alarm.
At 12.30pm Wambua once again gave him the phone and asked him to serve the customer. He took the phone and read the message and took down the details which included the person withdrawing, the transaction number and the amount. He posted the same on the system, counted the money and gave it to the agent.
And this one transaction was the beginning of all his problems. “On Tuesday, November 9, 2010 Dallu came to realise that the agent, who denied having entered the bank twice, had made one withdrawal but had been paid twice,’ reports The Standard. This was after the branch manager, Samuel Ngure Njoroge, called him and asked him to report to the workstation to account for a shortage of Sh140, 000.
The bank manager then told him that he would be fired if he did not normalise the M-Pesa account. To protect his job, Dallu borrowed money from his mother and a friend and was able to deposit Sh140, 000 to normalise the account.
But in this was not the end, when he reported back to work on November 29, 2010, he was served with a dismissal letter.
Dallu in return sued KCB for unfair dismissal and threatening him. After the hearing Industrial Court judge, Justice Nzioka established that Dallu was either complicit in the fraud or was duped by a criminal enterprise involving the agent and Patrick Wambua but he was dismissed for good cause.
Noting that “Dallu was entitled to a fair hearing and it seemed that there was none,” the court pointed out that “even in cases where dismissal is merited it must be in accordance with the law; Section 41 of the Employment Act.”
“On Wednesday last week, the court ordered the bank to pay him one month’s salary in lieu of notice, all the leave days earned and not taken, the salary for November 2010, two months’ compensation, and also to give him a certificate of service. The bank will also pay him all the costs of the suit,” reports The Standard.
The post Fired KCB Bank Teller Gets Reprieve Over Sh 140,000 M-Pesa Fraud appeared first on Career Point Kenya.Click on the link for the original.
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