Hotel Manager Jobs in Kenya at Alternate Doors
Our Client is a 3 Star Hotel located in Mombasa recruiting a Hotel Manager.
Hotel Manage Essential Duties and Responsibilities:
- Creates an operating environment that assures consistent guest satisfaction.
- Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports. Initiates corrective action.
- Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action.
- Develops accurate and aggressive long and short-range financial objectives consistent with the Company’s mission statement.
- Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.
- Execute marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan.
- Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
- Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees
- Understands the government regulations affecting hotel’s operations, ensuring hotel is operated in compliance with all applicable laws,
- Deals with the general public, customers, employees, union and government officials with tact and courtesy.
- Plans and organizes the work of others.
- Accepts full responsibility for managing an activity.
- Other duties may be assigned.
Supervisory Responsibilities:
- Typically, directly supervises employees at the hotel, including all department heads. Indirectly supervises all hotel personnel.
- Carries out supervisory responsibilities in accordance with the Company’s policies, training programs, and applicable laws.
- Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Requirements for the Hotel Manager Job in Kenya:
- The ideal candidate will have at least 3-5 years of experience in a senior position running hotel or Lodges
- A hotel or Business management course
If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke
N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.
Only candidates short-listed for interview will be contacted.
For unsolicited applications, please drop your CV in our offices (Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY.
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